MedHire vs. Wishup
Wishup is a general virtual assistant company — broad use cases, executive admin, calendar management. MedHire is a specialist platform for U.S. medical and dental practices, with HIPAA infrastructure and EHR fluency built in.
MedHire is not Wishup.
What Wishup gives you
General VA platforms aren't designed for PHI. There's no campus, no EHR certification, no BAA by default, and the VA you get this month may not be the one you get next quarter.
What MedHire gives you
MedHire's entire model is built around medical and dental workflows: scribing, billing, scheduling, prior-authorization, insurance verification, patient communication — all run from a HIPAA-compliant campus by certified specialists.
If you need executive admin, Wishup is solid. If your VA needs to touch a chart, a claim, or a patient, you need MedHire.
Side-by-side
| Feature | MedHire | Wishup |
|---|---|---|
| Vertical focus | Medical & dental only | General-purpose VAs |
| HIPAA infrastructure | Built-in | Add-on, not default |
| EHR/PMS certification | Day-one fluent | Generally none |
| Workspace | Secure MedHire campus | Work from home |
| Dedicated to your practice | Exclusive | Often shared |
| Replacement guarantee | $0, 7-day target | Varies by plan |
What you actually get for the money
specialist, certified, HIPAA-ready
general VA, home office, no HIPAA infrastructure
Pricing lands in a similar range — what differs is everything around the seat: training, workspace, compliance, and the role library that's healthcare-native.
Common objections
We need general admin help too.
Many MedHire roles cover the same admin work — inbox, scheduling, calls — alongside healthcare-specific tasks. You get a specialist who can also handle the general work, not a generalist trying to learn your EHR.
The structural differences
Secure campus, not a home office
Your hire works from a MedHire campus with badge entry, dedicated workstations, backup power, and dual ISP — not a kitchen table.
Fluent on your EHR before day one
MedHire Academy puts every candidate through a role-specific certification on the exact PMS or EHR you use. Only a small share pass.
Named, dedicated, yours
You interview and pick the person. They work only for your practice — they learn your schedulers, payers, and providers.
HIPAA built into the infrastructure
Locked-down equipment, encrypted VPN, signed BAA, and ongoing privacy training — not an add-on line item.
Career path, not a revolving door
Salaries, benefits, and growth tracks mean people stay. That's why our 12-month retention sits at 92%.
A real relationship manager
Every account has a dedicated RM — not a shared inbox. One person owns performance, scheduling, and escalations.
What practices typically see
60–70% lower cost than U.S. hiring
A U.S. medical biller fully loaded runs $5–6k/month. A MedHire professional doing the same work averages ~$1.9k/month — same output, dramatically lower spend.
Cleaner claims, fewer denials
Dedicated billers who work only on your panel catch payer-specific patterns. Practices typically see denial rates drop 15–25% in the first quarter.
Faster A/R cycles
When one named person owns follow-up end-to-end, claims get worked sooner and A/R days shrink — most teams report ~40% faster resolution within six months.
Replacement risk removed
Every seat carries a $0 replacement guarantee with a 7-day target and structured knowledge transfer, so a single departure never stalls your front or back office.
Want to see your specific numbers?
Run the MedHire ROI Calculator to estimate annual savings for your practice.
Open ROI CalculatorFrequently asked questions
Do I get to pick the person?+
Yes. We shortlist pre-vetted, certified candidates against your role profile and EHR/PMS. You interview and approve who joins your team.
How does HIPAA actually work?+
Hires sit in a MedHire campus on company-issued equipment, connected through an encrypted VPN. We sign a BAA, run annual privacy training, and audit access. There is no personal-device or home-Wi-Fi path into your systems.
What if the hire doesn't work out?+
Our guarantee covers a free replacement, with an average 7-day turnaround and a documented knowledge handover. You're never stuck paying for a seat that isn't performing.
Is there a long contract?+
No multi-year lock-in. Most clients run month-to-month after the initial onboarding period.
Your team. Not a marketplace.
Get a dedicated, certified medical or dental professional working exclusively for your practice — at a fraction of in-house cost.