Case studies

Real outcomes for real practices.

See how MedHire helped clinics across the U.S. recover revenue, reduce costs, and scale their operations.

35+

Practices served

$1.2M+

Revenue recovered

92%

Retention

9 days

Avg time to live

BrightSmile was losing 18% of scheduled hygiene visits and didn't have the front-desk capacity to chase recall consistently across all four offices.

Two front-desk hires in 12 months, with a third planned, and patient call response times averaging 4+ minutes — driving complaints.

Verification turnaround had crept past 48 hours, leading to billing rework and unhappy patients arriving without confirmed coverage.

Aging AR over 90 days had ballooned to 22% of total receivables, and denial rework was consuming the in-house billing team's bandwidth.

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