← All roles
Medical
Medical Scheduling Coordinator
A dedicated scheduling coordinator who optimizes provider calendars, runs recall and reactivation, confirms upcoming visits, and back-fills cancellations the same day.
90%
Schedule fill rate
−32%
No-show rate
+27%
Same-day cancel saves
Week of May 11
BookedOpenBlocked
Mon
Tue
Wed
Thu
Fri
9a
10a
11a
12p
1p
2p
3p
4p
94%
Fill rate
−32%
No-shows
+11%
Provider util.
What they own
A defined scope,
measured weekly.
Every Medical Scheduling Coordinator on your team owns a clear scope of work, tracked against the metrics above and reviewed in a weekly business review.
Build and protect provider templates by visit type
Run recall, reactivation, and waitlist sequences
Confirm appointments through call, SMS, and portal
Reschedule cancellations same-day from a live waitlist
Coordinate referrals and outside imaging
Day 1 → Day 7
How a Medical Scheduling Coordinator gets up to speed.
Step 1
Provider preference card review
Step 2
Optimize one provider's calendar as test case
Step 3
Full schedule ownership by day 5
Software fluency
Day-one fluent in your stack.
Pre-trained on the platforms your practice already runs. We'll match for primary fluency, then cross-train as needed.
Athenahealth Epic eClinicalWorks DrChrono Tebra
Add a Medical Scheduling Coordinator to your team.
Pre-vetted, HIPAA-aware, fluent in your software. Live in under two weeks.