MedHire Edu
Trained, tested, and certified before day one.
A 4-week structured certification program covering HIPAA, your EHR or PMS, payor workflows, and patient communication. Every MedHire associate completes Edu before joining a client team.
4 weeks
Full certification length
2–4%
Applicant acceptance rate
92%
Retention after 12 months
100%
HIPAA + BAA covered
Curriculum
What every MedHire associate learns.
HIPAA & PHI handling
Privacy, security, breach response, audit logs, and clean-desk practice.
EHR & PMS fluency
Live labs on Athenahealth, Epic, eClinicalWorks, Dentrix, Open Dental, Eaglesoft.
Payor & RCM playbooks
Top-30 commercial and government payor workflows and denial patterns.
Patient communication
Empathy, accent-neutral voice work, conflict de-escalation, and tone.
Specialty deep-dives
Optional tracks for cardiology, derm, pediatrics, ortho, perio, endo, oncology, radiology, pathology, and transplant.
Continuous re-certification
Quarterly refreshers + annual audit to stay current with payors and HIPAA.
The pipeline
4 weeks, 5 stages, one certification.
Week 1: HIPAA foundations and PHI handling lab
Week 2: Platform fluency on your chosen EHR / PMS
Week 3: Live role simulations with senior coaches
Week 4: Client-specific protocol fit and final assessment
Day 28: Certified, badged, and ready for matching
Hire a team that's already certified.
No DIY training, no first-month learning curve.