MedHire vs. Virtual Assistants
Generic VAs are great for scheduling your calendar or filtering email. They're the wrong tool for prior-auth, billing, scribing, or anything that touches PHI. MedHire is purpose-built for that work.
MedHire is not Virtual Assistants.
What Virtual Assistants gives you
A generic VA learns your stack on the job, works from home on personal equipment, and is typically shared across multiple clients. None of that survives a compliance review.
What MedHire gives you
MedHire hires are specialists certified on your EHR/PMS before day one, work from a secure campus, and are dedicated only to your practice.
Use a VA for general admin. Use MedHire for healthcare workflows.
Side-by-side
| Feature | MedHire | Virtual Assistants |
|---|---|---|
| Healthcare focus | Yes | No |
| EHR/PMS fluency | Day-one certified | Self-taught |
| HIPAA infrastructure | Built-in | None by default |
| Workspace | Secure campus | Home |
| Dedicated to your practice | Exclusive | Often shared |
What you actually get for the money
specialist, full managed stack
generalist, home-based
Generic VAs can be cheaper per hour, but the moment they touch a chart, claim, or payer call, you're carrying compliance risk that MedHire absorbs by design.
Common objections
We just need basic admin help.
Then a general VA may be all you need. MedHire is the right call once you're doing scheduling, intake, prior-auth, or billing.
The structural differences
Secure campus, not a home office
Your hire works from a MedHire campus with badge entry, dedicated workstations, backup power, and dual ISP — not a kitchen table.
Fluent on your EHR before day one
MedHire Academy puts every candidate through a role-specific certification on the exact PMS or EHR you use. Only a small share pass.
Named, dedicated, yours
You interview and pick the person. They work only for your practice — they learn your schedulers, payers, and providers.
HIPAA built into the infrastructure
Locked-down equipment, encrypted VPN, signed BAA, and ongoing privacy training — not an add-on line item.
Career path, not a revolving door
Salaries, benefits, and growth tracks mean people stay. That's why our 12-month retention sits at 92%.
A real relationship manager
Every account has a dedicated RM — not a shared inbox. One person owns performance, scheduling, and escalations.
What practices typically see
60–70% lower cost than U.S. hiring
A U.S. medical biller fully loaded runs $5–6k/month. A MedHire professional doing the same work averages ~$1.9k/month — same output, dramatically lower spend.
Cleaner claims, fewer denials
Dedicated billers who work only on your panel catch payer-specific patterns. Practices typically see denial rates drop 15–25% in the first quarter.
Faster A/R cycles
When one named person owns follow-up end-to-end, claims get worked sooner and A/R days shrink — most teams report ~40% faster resolution within six months.
Replacement risk removed
Every seat carries a $0 replacement guarantee with a 7-day target and structured knowledge transfer, so a single departure never stalls your front or back office.
Want to see your specific numbers?
Run the MedHire ROI Calculator to estimate annual savings for your practice.
Open ROI CalculatorFrequently asked questions
Do I get to pick the person?+
Yes. We shortlist pre-vetted, certified candidates against your role profile and EHR/PMS. You interview and approve who joins your team.
How does HIPAA actually work?+
Hires sit in a MedHire campus on company-issued equipment, connected through an encrypted VPN. We sign a BAA, run annual privacy training, and audit access. There is no personal-device or home-Wi-Fi path into your systems.
What if the hire doesn't work out?+
Our guarantee covers a free replacement, with an average 7-day turnaround and a documented knowledge handover. You're never stuck paying for a seat that isn't performing.
Is there a long contract?+
No multi-year lock-in. Most clients run month-to-month after the initial onboarding period.
Your team. Not a marketplace.
Get a dedicated, certified medical or dental professional working exclusively for your practice — at a fraction of in-house cost.