MedHire vs. Magic
Magic offers on-demand virtual assistants — useful for short tasks, less suited to ongoing, regulated workflows. MedHire delivers a single named professional dedicated to your practice and certified on your EHR.
MedHire is not Magic.
What Magic gives you
On-demand pools mean the person handling your request today may not be the person handling it tomorrow. That breaks down fast for billing, scribing, or scheduling continuity.
What MedHire gives you
MedHire gives you the same person, every day, who knows your providers, payers, and workflows.
Magic for ad-hoc tasks. MedHire for an actual team member.
Side-by-side
| Feature | MedHire | Magic |
|---|---|---|
| Continuity | Same person every day | Pool-based, varies |
| Healthcare focus | Yes | No |
| HIPAA infrastructure | Built-in | Not designed for it |
| EHR certification | Yes | No |
| Pricing | Flat monthly | Per-minute / per-task |
What you actually get for the money
full-time dedicated specialist
on-demand VA pool
If your needs are episodic, Magic's pricing flexes. If you need real coverage, that flex becomes the limitation.
Common objections
We only need a few hours a week.
Then Magic is a reasonable starting point. Most practices hit a wall around 10–15 hours/week when continuity starts mattering.
The structural differences
Secure campus, not a home office
Your hire works from a MedHire campus with badge entry, dedicated workstations, backup power, and dual ISP — not a kitchen table.
Fluent on your EHR before day one
MedHire Academy puts every candidate through a role-specific certification on the exact PMS or EHR you use. Only a small share pass.
Named, dedicated, yours
You interview and pick the person. They work only for your practice — they learn your schedulers, payers, and providers.
HIPAA built into the infrastructure
Locked-down equipment, encrypted VPN, signed BAA, and ongoing privacy training — not an add-on line item.
Career path, not a revolving door
Salaries, benefits, and growth tracks mean people stay. That's why our 12-month retention sits at 92%.
A real relationship manager
Every account has a dedicated RM — not a shared inbox. One person owns performance, scheduling, and escalations.
What practices typically see
60–70% lower cost than U.S. hiring
A U.S. medical biller fully loaded runs $5–6k/month. A MedHire professional doing the same work averages ~$1.9k/month — same output, dramatically lower spend.
Cleaner claims, fewer denials
Dedicated billers who work only on your panel catch payer-specific patterns. Practices typically see denial rates drop 15–25% in the first quarter.
Faster A/R cycles
When one named person owns follow-up end-to-end, claims get worked sooner and A/R days shrink — most teams report ~40% faster resolution within six months.
Replacement risk removed
Every seat carries a $0 replacement guarantee with a 7-day target and structured knowledge transfer, so a single departure never stalls your front or back office.
Want to see your specific numbers?
Run the MedHire ROI Calculator to estimate annual savings for your practice.
Open ROI CalculatorFrequently asked questions
Do I get to pick the person?+
Yes. We shortlist pre-vetted, certified candidates against your role profile and EHR/PMS. You interview and approve who joins your team.
How does HIPAA actually work?+
Hires sit in a MedHire campus on company-issued equipment, connected through an encrypted VPN. We sign a BAA, run annual privacy training, and audit access. There is no personal-device or home-Wi-Fi path into your systems.
What if the hire doesn't work out?+
Our guarantee covers a free replacement, with an average 7-day turnaround and a documented knowledge handover. You're never stuck paying for a seat that isn't performing.
Is there a long contract?+
No multi-year lock-in. Most clients run month-to-month after the initial onboarding period.
Your team. Not a marketplace.
Get a dedicated, certified medical or dental professional working exclusively for your practice — at a fraction of in-house cost.