MedHire vs. Wing Assistant
Wing is a polished general VA service. MedHire is a specialist medical and dental platform with HIPAA infrastructure, EHR certification, and a managed campus model.
MedHire is not Wing Assistant.
What Wing Assistant gives you
Wing's product is built for general productivity work. Healthcare-specific compliance, certification, and continuity aren't part of the package.
What MedHire gives you
MedHire is purpose-built for clinical and revenue-cycle work — every layer from training to workspace is designed for it.
Wing for general admin. MedHire for anything that touches a chart or a claim.
Side-by-side
| Feature | MedHire | Wing Assistant |
|---|---|---|
| Vertical focus | Medical & dental | General |
| HIPAA infrastructure | Built-in | Not designed for it |
| EHR certification | Day-one fluent | None |
| Workspace | Secure campus | Home / hybrid |
| Dedicated to your practice | Exclusive | Plan-dependent |
What you actually get for the money
specialist, full stack
general VA, no healthcare infrastructure
Pricing overlaps; the categories don't.
Common objections
Wing's onboarding is slick.
It is. We optimize for the next two years of your operations, not the first two weeks.
The structural differences
Secure campus, not a home office
Your hire works from a MedHire campus with badge entry, dedicated workstations, backup power, and dual ISP — not a kitchen table.
Fluent on your EHR before day one
MedHire Academy puts every candidate through a role-specific certification on the exact PMS or EHR you use. Only a small share pass.
Named, dedicated, yours
You interview and pick the person. They work only for your practice — they learn your schedulers, payers, and providers.
HIPAA built into the infrastructure
Locked-down equipment, encrypted VPN, signed BAA, and ongoing privacy training — not an add-on line item.
Career path, not a revolving door
Salaries, benefits, and growth tracks mean people stay. That's why our 12-month retention sits at 92%.
A real relationship manager
Every account has a dedicated RM — not a shared inbox. One person owns performance, scheduling, and escalations.
What practices typically see
60–70% lower cost than U.S. hiring
A U.S. medical biller fully loaded runs $5–6k/month. A MedHire professional doing the same work averages ~$1.9k/month — same output, dramatically lower spend.
Cleaner claims, fewer denials
Dedicated billers who work only on your panel catch payer-specific patterns. Practices typically see denial rates drop 15–25% in the first quarter.
Faster A/R cycles
When one named person owns follow-up end-to-end, claims get worked sooner and A/R days shrink — most teams report ~40% faster resolution within six months.
Replacement risk removed
Every seat carries a $0 replacement guarantee with a 7-day target and structured knowledge transfer, so a single departure never stalls your front or back office.
Want to see your specific numbers?
Run the MedHire ROI Calculator to estimate annual savings for your practice.
Open ROI CalculatorFrequently asked questions
Do I get to pick the person?+
Yes. We shortlist pre-vetted, certified candidates against your role profile and EHR/PMS. You interview and approve who joins your team.
How does HIPAA actually work?+
Hires sit in a MedHire campus on company-issued equipment, connected through an encrypted VPN. We sign a BAA, run annual privacy training, and audit access. There is no personal-device or home-Wi-Fi path into your systems.
What if the hire doesn't work out?+
Our guarantee covers a free replacement, with an average 7-day turnaround and a documented knowledge handover. You're never stuck paying for a seat that isn't performing.
Is there a long contract?+
No multi-year lock-in. Most clients run month-to-month after the initial onboarding period.
Your team. Not a marketplace.
Get a dedicated, certified medical or dental professional working exclusively for your practice — at a fraction of in-house cost.