MedHire vs. Portiva
Portiva and MedHire serve the same market — U.S. medical practices looking for affordable, qualified support staff. We differ on workspace, certification depth, and how relationship management is structured.
MedHire is not Portiva.
What Portiva gives you
Portiva placements are generally home-based on personal devices with general onboarding. That's the standard medical-VA model.
What MedHire gives you
MedHire moves the work into a managed campus, standardizes EHR certification through MedHire Academy, and assigns a dedicated RM to every account.
Pick MedHire when you want the managed-campus model as the default, not as an enterprise add-on.
Side-by-side
| Feature | MedHire | Portiva |
|---|---|---|
| Workspace | Secure campus | Home-based |
| Equipment | Company-issued | Personal devices common |
| Certification | Pre-placement on your EHR | General orientation |
| RM coverage | Every account | Tier-dependent |
| Replacement guarantee | $0, 7-day target | Available |
What you actually get for the money
fully managed, all-inclusive
home-based, hourly
Similar monthly totals — the differences are infrastructure and accountability, not headline price.
Common objections
Why not just go with Portiva?
Many practices do. We exist for the ones who want a more managed environment around the hire.
The structural differences
Secure campus, not a home office
Your hire works from a MedHire campus with badge entry, dedicated workstations, backup power, and dual ISP — not a kitchen table.
Fluent on your EHR before day one
MedHire Academy puts every candidate through a role-specific certification on the exact PMS or EHR you use. Only a small share pass.
Named, dedicated, yours
You interview and pick the person. They work only for your practice — they learn your schedulers, payers, and providers.
HIPAA built into the infrastructure
Locked-down equipment, encrypted VPN, signed BAA, and ongoing privacy training — not an add-on line item.
Career path, not a revolving door
Salaries, benefits, and growth tracks mean people stay. That's why our 12-month retention sits at 92%.
A real relationship manager
Every account has a dedicated RM — not a shared inbox. One person owns performance, scheduling, and escalations.
What practices typically see
60–70% lower cost than U.S. hiring
A U.S. medical biller fully loaded runs $5–6k/month. A MedHire professional doing the same work averages ~$1.9k/month — same output, dramatically lower spend.
Cleaner claims, fewer denials
Dedicated billers who work only on your panel catch payer-specific patterns. Practices typically see denial rates drop 15–25% in the first quarter.
Faster A/R cycles
When one named person owns follow-up end-to-end, claims get worked sooner and A/R days shrink — most teams report ~40% faster resolution within six months.
Replacement risk removed
Every seat carries a $0 replacement guarantee with a 7-day target and structured knowledge transfer, so a single departure never stalls your front or back office.
Want to see your specific numbers?
Run the MedHire ROI Calculator to estimate annual savings for your practice.
Open ROI CalculatorFrequently asked questions
Do I get to pick the person?+
Yes. We shortlist pre-vetted, certified candidates against your role profile and EHR/PMS. You interview and approve who joins your team.
How does HIPAA actually work?+
Hires sit in a MedHire campus on company-issued equipment, connected through an encrypted VPN. We sign a BAA, run annual privacy training, and audit access. There is no personal-device or home-Wi-Fi path into your systems.
What if the hire doesn't work out?+
Our guarantee covers a free replacement, with an average 7-day turnaround and a documented knowledge handover. You're never stuck paying for a seat that isn't performing.
Is there a long contract?+
No multi-year lock-in. Most clients run month-to-month after the initial onboarding period.
Your team. Not a marketplace.
Get a dedicated, certified medical or dental professional working exclusively for your practice — at a fraction of in-house cost.
Keep comparing
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