Question 1

How long does it take to hire?

Accepted Answer

Most practices are live with their MedHire team in 7–10 business days.

Question 2

Can we interview candidates?

Accepted Answer

Yes — we send you a curated shortlist and you choose your final hires.

Question 3

What if a hire doesn't work out?

Accepted Answer

We replace any team member free of charge under our replacement guarantee.

Question 4

Are MedHire staff HIPAA-aware?

Accepted Answer

Yes. Every team member completes HIPAA-aware training and signs an NDA before access.

Question 5

Do you sign BAAs?

Accepted Answer

Yes, we sign Business Associate Agreements where applicable.

Question 6

What systems do you support?

Accepted Answer

Athenahealth, Epic, Kareo, DrChrono, eClinicalWorks, Dentrix, Open Dental, Eaglesoft, Carestream, and more.

Question 7

Can you train on a custom system?

Accepted Answer

Yes — we onboard staff on practice-specific tools during onboarding.

Question 8

Do staff work U.S. hours?

Accepted Answer

Yes, all staff align to your practice's timezone — Eastern, Central, Mountain, or Pacific.

Question 9

Who employs the staff?

Accepted Answer

MedHire is the employer of record. We handle payroll, taxes, and benefits.

Question 10

What's included in the monthly fee?

Accepted Answer

Salary, payroll, training, performance management, and replacement guarantee.

Common questions, clear answers.

Hiring