The headline cost of a local front-desk hire ($45–55k loaded) is only the start. Add benefits, PTO, training time, and turnover-replacement cost, and the all-in number is closer to $72k for the first year.
A managed remote team typically runs 50–60% less, with onboarding in days rather than months, and zero replacement cost when someone leaves.
The qualitative difference is bigger: a managed team is held to performance metrics weekly, where a local hire gets reviewed annually.
"The systems that worked for one location will fail at three. Centralize early."
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