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Dental
Dental Receptionist
Remote dental front-desk specialists trained on Dentrix, Open Dental, and Eaglesoft — managing calls, scheduling, recalls, and treatment confirmations.
+34%
Hygiene recall fill
< 18s
Avg. answer time
Today · 4 ops
8a → 5p
Op 1 · Dr. Park
Hygiene
Crown
Recall
Op 2 · Dr. Whitman
Recall
Hygiene
Op 3 · Hyg. Mei
Hygiene
Open
Recall
Op 4 · Hyg. Sam
Hygiene
Whitening
87%
Chair util.
+34%
Recall fill
22
Confirmed
What they own
A defined scope,
measured weekly.
Every Dental Receptionist on your team owns a clear scope of work, tracked against the metrics above and reviewed in a weekly business review.
Answer calls and book new patients
Confirm appointments and recall hygiene
Coordinate emergency visits
Update patient charts in your PMS
Day 1 → Day 7
How a Dental Receptionist gets up to speed.
Step 1
Operatory and provider familiarization
Step 2
Live phone shadowing during AM rush
Step 3
Solo desk coverage by day 5
Software fluency
Day-one fluent in your stack.
Pre-trained on the platforms your practice already runs. We'll match for primary fluency, then cross-train as needed.
Dentrix Open Dental Eaglesoft Carestream
Add a Dental Receptionist to your team.
Pre-vetted, HIPAA-aware, fluent in your software. Live in under two weeks.